How we handle your information.
Last updated: April 2026
This Privacy Policy applies to the website obsidian17.com and is issued by Eclipse Encantado Unipessoal Lda., trading as OBSIDIAN 17, located at Caminho João Fernandes Correia, 39, Seixal, Madeira, Portugal (NIF: 518139204). We are the data controller for personal data collected through this website. For any questions, contact us at contact@eclipseencantado.com.
We collect only the personal data necessary to provide our services and respond to your enquiries. This may include contact data (your name and email address when you contact us), usage data (anonymised information about how you interact with our website), and cookie data (small files placed on your device to improve your browsing experience). We do not collect payment card data or any sensitive personal data as defined under GDPR Article 9.
We process your personal data to respond to your enquiries (based on your consent or our legitimate interest), to improve our website and services (based on our legitimate interest), and to comply with legal obligations where required by applicable law. We do not use your data for automated decision-making or profiling.
We do not sell, rent, or trade your personal data to third parties. We may share data with trusted service providers who assist in operating our website (bound by GDPR-compliant data processing agreements), or when required by law, court order, or government authority. Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V.
Contact enquiry data is retained for up to 12 months after your last interaction with us. Analytics data is retained in anonymised form for up to 26 months. Legal and accounting records are retained for the period required by Portuguese and EU law (typically 10 years). After the applicable retention period, data is securely deleted or anonymised.
Under GDPR, you have the right to access, rectify, or erase your personal data; to restrict or object to its processing; to data portability; and to withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at contact@eclipseencantado.com. We will respond within 30 days. You also have the right to lodge a complaint with the Portuguese data protection authority, the CNPD (cnpd.pt).
Our website uses essential cookies (necessary for the website to function, cannot be disabled) and analytics cookies (to understand visitor behaviour in anonymised form, placed only with your consent). You can manage or disable non-essential cookies through your browser settings at any time.
Our website may contain links to Instagram, Facebook, and TripAdvisor. We are not responsible for the privacy practices of these platforms and encourage you to review their respective privacy policies before sharing any personal data with them.
We may update this Privacy Policy from time to time. The date at the top of this page will always reflect the most recent revision. Continued use of the website after any changes constitutes your acceptance of the updated policy.
Eclipse Encantado Unipessoal Lda., trading as OBSIDIAN 17
Caminho João Fernandes Correia, 39, Seixal, Madeira, Portugal
NIF: 518139204
contact@eclipseencantado.com